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Training Workshop: Business Communication \”A recipe to win\”
May 20, 2015 @ 10:00 am - 1:00 pm
Training Workshop: Business Communication \”A recipe to win\”
Port Lincoln
Where: RDAWEP Offices, 89 Liverpool St Port Lincoln
When: Wednesday May 20, 10.00 am – 1.00 pm
With a focus on understanding the principles of successful business communication, this session explores how to develop advanced customer service models and practices, that flow through to the sales process.
• Business communication principles
• Developing effective business communications
• Customer service principles
• Beating competition through customer service
• Creating customer service models
• Effectively handling complaints
• Creating business communications models (policies and procedures)
Port Lincoln Office
89 Liverpool Street, Port Lincoln SA 5606
Tel: 08 8682 6588